MONTAUK OM PRIVACY POLICY
This Privacy Policy applies to our website and our mobile app.
Effective Date: November 4, 2026
1. Introduction
Montauk OM ("Montauk OM," "we," "us," or "our") respects your privacy and is committed to protecting your personal information.
This Privacy Policy describes how we collect, access, use, disclose, retain, and protect personal information when you visit www.montaukom.com, use the Montauk OM mobile application, book yoga classes, purchase memberships, or participate in our services.
Our mobile application and certain booking services are powered by Mariana Tek, a third-party studio management technology provider.
2. Information We Collect
Depending on how you interact with Montauk OM, we may collect or process the following categories of information:
Personal and Contact Information
Name
Email address
Telephone number
Account login and profile information
Booking and Membership Information
Class reservations and cancellations
Class attendance and participation history
Memberships and class packages
Transaction and purchase history
Account preferences and booking activity
Payment Information
When you purchase classes, packages, or memberships, payment information is processed through our authorized payment processing providers.
Montauk OM may receive transaction details, payment status, and limited billing information necessary to manage purchases, refunds, and memberships.
Technical and Usage Information
Our website, mobile application, and technology providers may process technical information, including device information, IP addresses, app activity, diagnostic information, and similar data used to maintain functionality, security, and performance.
3. Health and Fitness Data Disclosure
If you choose to enable Workout Metrics and grant permission through Health Connect on Android or Apple Health on iOS, our app accesses health and fitness data, such as heart rate and calories burned, solely to display workout metrics for your classes.
This data is accessed and processed on your device. It is not transmitted to, stored, or retained by us or our app provider. We do not sell this data, share it with third parties, or use it for advertising. The uses and restrictions described in this section apply specifically to health and fitness data accessed through this feature.
You can revoke the app’s access at any time through the permissions settings in Health Connect or Apple Health.
Our use of information received from Health Connect complies with Google’s applicable Health Connect permissions policy, including its Limited Use requirements.
4. How We Use Personal Information
We use personal information to:
Create and maintain customer accounts
Provide yoga classes and related services
Manage bookings, memberships, and payments
Communicate important scheduling or account information
Respond to customer inquiries
Maintain website and application security
Detect and prevent fraudulent activity
Comply with applicable legal obligations
Improve our services and customer experience
Send promotional communications where permitted by law and applicable preferences
5. Sharing Information With Service Providers
Montauk OM works with third-party service providers to operate its website, mobile application, booking system, and business services.
These may include:
Mariana Tek: Provides studio management technology, including account management, scheduling, reservations, membership administration, and related application functionality.
Payment Processing Providers: Process payments, refunds, and other financial transactions.
Website Hosting and Technology Providers: Support website functionality, hosting, security, and maintenance.
Communications Providers: Facilitate service-related emails, booking confirmations, notifications, and permitted marketing communications.
We share personal information with service providers only as reasonably necessary for the relevant services, subject to applicable contractual and legal requirements.
We may also disclose information when required by law, to protect legal rights, or in connection with a legitimate business transaction.
6. Cookies, Analytics, and Application Technologies
Our website and mobile application may use cookies, technical logs, and similar technologies to support functionality, understand usage, troubleshoot errors, and improve performance.
These technologies may process device identifiers, browser information, IP addresses, and interactions with our services.
Where required by applicable law, we provide relevant notices and choices concerning optional tracking technologies.
7. Data Security
Montauk OM takes reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, and loss.
We also rely on authorized technology providers to maintain appropriate safeguards for information processed through their systems.
No electronic transmission or storage system can be guaranteed completely secure.
8. Data Retention
We retain personal information for as long as reasonably necessary to provide our services, maintain customer accounts, administer bookings and memberships, fulfill legal and accounting requirements, and resolve disputes.
Booking, attendance, and membership records may be retained while an account remains active and for a reasonable period afterward where necessary for legitimate business or legal purposes.
When information is no longer required, it will be deleted or de-identified in accordance with applicable requirements and our service providers' retention procedures.
9. Your Privacy Rights and Account Deletion
Subject to applicable law, users may request:
Access to their personal information
Correction of inaccurate information
Deletion of their account and associated personal information
Information regarding how their personal information is processed
Withdrawal of applicable marketing preferences
To request account deletion or exercise a privacy right, contact:
Please include "Privacy Request" or "Account Deletion Request" in the subject line.
We may need to verify your identity before processing a request.
Certain information may be retained where necessary to comply with legal obligations, prevent fraud, resolve disputes, or maintain required financial records.
10. Children's Privacy
Montauk OM does not knowingly collect personal information from children under the age of 13 without appropriate parental or guardian authorization where required by law.
If we become aware that personal information has been collected from a child in violation of applicable requirements, we will take appropriate steps to delete it.
Parents or guardians may contact us at om@montaukom.com with privacy concerns.
11. Health and Wellness Disclaimer
Montauk OM provides yoga, movement, and general wellness services.
Our website, mobile application, and classes are not intended to provide medical diagnoses, treatment, or individualized medical advice.
Participants should consult a qualified healthcare professional regarding medical conditions, injuries, or concerns before beginning an exercise program.
12. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our services, technology, privacy practices, or applicable legal requirements.
Updates will be published on this page with a revised effective date.
13. Contact Information
For questions regarding this Privacy Policy or the handling of personal information, contact:
Montauk OM
83 S Elmwood Avenue
Montauk, NY 11954
United States
Email: om@montaukom.com
Website: www.montaukom.com